How to Re-Activate and Reset a Password in SFTP
Log in to SFTP
Find the user:
Click the username:
Now we need to change their account status. Click Change Status next to Account Status:
Change the Status to Active and leave a remark, then click Change Account Status:
Once you see this confirmation, , Click Return to the full user profile:
Next we need to reset their password. Click Change Password:
Always select the email "Reset Password" link option. Then Click Change Password.
You are finished resetting the account password.