Zendesk Explore Reporting
How to Access Zendesk Explore
How to Access Zendesk Explore
Zendesk Explore is located in the top right hand corner of your agent user interface.
Access the PH TECH Dashboard
Access the PH TECH Dashboard
Reporting data is stored in the main all-in-one "PH TECH" dashboard pictured below.
How to View Statistics
How to View Statistics
Select the statistic category
Select your time period
Configure your data filters