Work From Home & Remote Access Guide
What do I need to complete before my first day at PH TECH?
 Claim your account and setup MFA.
 Setup and connect your equipment to the internet.
 Successfully login to your virtual desktop (Amazon WorkSpace)
After completing these three steps, you will be ready for your new hire training meeting. You will receive a zoom invite sent to your personal email address prior to your start date.
Note: The Zoom invite may appear in your spam/junk folder.Â
If you need assistance, please contact the Service Desk before your first day.
Claim Account & Setup MFA
A username and temporary password will be emailed to you via the PH TECH Secure Message Center with subject "Account Setup Instructions [SecureDLP]". Once received, follow the steps below to claim your account:
Install the Okta Verify app on your phone or mobile device.
Visit: phtech.okta.com
Setup two multifactor authentication methods:
Okta Verify (recommended) or Google Authenticator
Note: Only Okta Verify supports push alert multifactor notifications.
Backup SMS authentication will allow you to re-setup multifactor verification on a new mobile device if necessary.
Domain Admin & Local Admin Account Claiming
If you are a partner or external contractor with additional domain and/or local admin access, please follow this guide: Domain & Local Admin Password Reset/Account Claiming Process
Connect to PH TECH
Virtual Desktop: Amazon WorkSpaces
Registration Code : WSpdx+8XMWLM
WorkSpaces created before May 2023 use WSpdx+DD5LHA
* your computer username is your last name + first initial ex: John Smith = smithj
Web Browser: Google Chrome
Launch Google Chrome from your desktop or start menu, and follow this guide to sign in: Signing into Google Chrome
Link Your Non-phtech.com Account with Google (for partners and external contractors only)
In order to collaborate with PH TECH using a non-phtech.com account, you must first link your corporate email address with Google. This simple process will enable us to collaborate together in real time: https://accounts.google.com/SignUpWithoutGmail
*some organizations may restrict network access to google content. If this applies to you, please reach out to your IT department and request an exception.
System Setup: New WorkSpace Setup Guide
Follow the New WorkSpace Setup Guide to setup your Amazon WorkSpace for the first time.
Self-Service: Account Unlock & Password Reset
With Okta, you can unlock your user account or reset your password on your own!
Self-Service: Computer Restart
Having trouble with your computer? Always restart before contacting the Service Desk.
Restart Options: Restart Your WorkSpace
Providence: Claim Account
You receive your Providence username and temporary password from your Core Leader during the onboarding process.
Providence Account Claiming Process
Email Account
Your core leader will communicate your providence email address to you at the start of employment.
Need Help?
Contact the PH TECH Service Desk