Guidelines for Handling PHI in Emails

Security Awareness - November 2023

Guidelines for Sending Sensitive Information:


Use Subject Line Indicators:

When sending emails containing sensitive information, please include either #phi# or #secure# in the subject line.


Enhanced Security Measures:

Emails marked with #phi# or #secure# activate enhanced security measures to protect the confidentiality of sensitive data during transmission.

Accessing Secure Messages:

Recipients can securely access messages marked with these indicators by receiving a unique link in their email. The recipient needs only to click on the provided link, and it will guide them to a secure portal where they can view and respond to the message.


Your Role in Security:

By adhering to these guidelines, you play a crucial role in upholding the security and privacy standards of our organization. Your commitment to these practices ensures that sensitive information is handled in accordance with our security policies.