Issues using CIM

1. Clear cache in Chrome: Clear cache in Chrome 

If you see the below error, when trying to put a note in CIM, it means that this member does not have any eligibilities.

Contacting the CIM team:

1. Join the cim-product-support Slack channel:

2. Contact the CIM team by phone within the Genesys directory as seen here:

How to fill out a CIM Issue Report 

Need help or have questions? Contact the Ayin help desk at:

503-584-6414 option 2